Serving Excellence Since 2006 | Trusted by KFC Kenya, McDonald's Kenya, Seiko Watches & More

Cookie Policy

This Cookie Policy explains how Eye4Tech uses cookies and similar technologies to enhance your browsing experience and comply with GDPR requirements.

Last updated: January 2024

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies allow us to:

  • Remember your preferences and settings
  • Improve your browsing experience
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Enable essential website functionality

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled.

  • Session management cookies
  • Security and authentication cookies
  • Load balancing cookies
  • CSRF protection cookies

Performance Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information.

  • Google Analytics cookies
  • Page load time measurement
  • Error tracking and reporting
  • Website usage statistics

Functional Cookies

These cookies enable enhanced functionality and personalization features.

  • Language preference cookies
  • Theme and display preference cookies
  • Chat widget functionality cookies
  • Form auto-fill cookies

Marketing Cookies

These cookies are used to deliver relevant advertisements and track marketing campaign effectiveness.

  • Social media tracking pixels
  • Retargeting and remarketing cookies
  • Conversion tracking cookies
  • Third-party advertising cookies

3. Third-Party Cookies

We use various third-party services that may set cookies on your device. These include:

Google Analytics

Tracks website usage and provides insights into user behavior.

Google Ads

Enables conversion tracking and remarketing campaigns.

Facebook Pixel

Tracks conversions from Facebook ads and enables custom audiences.

LinkedIn Insight Tag

Provides website analytics and enables LinkedIn ad targeting.

Hotjar

Records user sessions and heatmaps for user experience optimization.

Intercom

Powers our customer support chat widget and messaging.

6. GDPR Compliance

In accordance with the General Data Protection Regulation (GDPR), we ensure:

Your Rights

  • Right to be informed about cookie usage
  • Right to give or withdraw consent
  • Right to access your data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to data portability
  • Right to object to processing

Our Commitments

  • Clear and transparent cookie information
  • Granular consent options
  • Easy withdrawal of consent
  • Regular cookie audits and updates
  • Data minimization practices
  • Secure data processing
  • Prompt response to data requests

Legal Basis for Processing

We process your data based on:

  • Consent: For marketing and analytics cookies
  • Legitimate Interest: For essential website functionality
  • Contractual Necessity: For service delivery and security

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in:

  • Our cookie usage practices
  • Legal and regulatory requirements
  • Third-party service integrations
  • Technology and security improvements

When we make significant changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify you via email if you have an account with us
  • Display a prominent notice on our website
  • Request renewed consent where required by law

Stay Informed

We recommend reviewing this Cookie Policy periodically to stay informed about how we use cookies and protect your privacy.

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